The Buffalo Zoo Invites you to apply for the following positions

Full Time Job Opportunities

Basic Purpose and Responsibility:

Under the supervision of the General Curator, the Team Leader is responsible for performing the day-to-day operations associated with the husbandry of animals and the maintenance of animal exhibits in their team. The Team Leader is responsible for the coordination and supervision of keeper work activities within their team.

The M&T Rainforest Falls exhibit includes a diverse collection of animals including mammals, birds, reptiles and amphibians native the Venezuelan rainforest. An ideal candidate will have experience with a variety of taxa in a complex exhibit with terrestrial and aquatic exhibits, as well as a free flight aviary.

Essential Functions:

• Primary accountability for specific functions and results. The list of essential functions is not exhaustive and may be supplemented or changed as necessary.

• Prepares and provides diet and feeding regime to designated animals as specified by the Veterinarian.

• Oversees and assists in the cleaning and shifting of animals to perform exhibit maintenance duties and modify exhibits to meet seasonal requirements.

• Assists veterinary staff with the coordination of prescribed treatment routines or medical administration and in preparing animals for other medical procedures or

• Monitors and documents daily animal health and behavioral status, noting short or long term variances, and reports any abnormality to Curator or veterinary staff.

• Directs daily animal care activities of keeper staff assigned to Team.

• Assists with departmental research projects as directed by the Curator and provides support to other Zoo projects as needed.

• Identifies any potential maintenance or safety issues and takes the necessary steps to correct the situation or problem.

• Works to promote quality guest service in all communications with the public, other zoo employees, volunteers and interns.

• Assumes the duties of Keeper I and Keeper II on an as needed basis.

• Tracks supply and equipment needs and orders materials to support the area’s inventory needs.

• Coordinates work activities involved in periodic exhibit refurbishment.

• Oversees work activities and provides training for new keepers, interns or seasonal workers assigned to that area.

• Allocates manpower within the team as appropriate to daily needs.

• Maintains minimum manpower requirements of the team as designated by the General Curator.

• Acts on team member requests for alterations to their shift or schedule.

• Schedules, supervises, and evaluates training of keepers, interns, volunteers ensuring that all keepers in the team are trained in all husbandry aspects of the team as well as in the use of all equipment and team related activities.

• Maintains familiarity with all husbandry duties of the team. Represents the Team and Zoo in interactions with colleagues.

• Maintains familiarity with all veterinary needs of the team’s animals.

• Reviews and facilitates maintenance requirements of the team.

• Facilitates interactions between the team and other departments.

• Maintains inventory of feeds and supplies used by the team and orders such as

required. Delegates these responsibilities to team members as appropriate but

retains oversight and responsibility. Interacts with vendors, suppliers, etc. as

• Reviews all aspects of team function, exhibits, off-exhibit areas, keeper areas, storage areas, etc. to maintain compliance with AZA and USDA regulations. Reports any potentially non-compliant issues immediately to the General Curator.

• Acts as Department contact and supervisor in absence of General Curator.

• Serves on the Animal Welfare Committee

• Performs other duties as required by the supervisor or General Curator.

In addition to regular Keeper duties the responsibilities of the Avian Manager include but are not limited to:

• Oversees day-to-day operations of the Avian collection.

• Coordinates avian duties for the proper husbandry of the avian collection in the Animal Department. Consults with the Education Curator regarding husbandry of the avian collection in the Education Department.

• Acts as the Zoo’s liaison with AZA’s Avian TAGs, SSP, PMP and other programs.

• Acts as the Zoo’s liaison with in situ and ex-situ conservation program leaders.

• Acts as the Zoo’s liaison with avian colleagues concerning exhibition, husbandry, surplus and want requests.

• Oversees the environmental management of the avian collection.

• Communicates with the veterinary staff regarding health concerns and updates.

• Oversees training regimes with the avian collection. Critiques, evaluates, and documents Team keepers’ progress. Keeps track of the “big picture” for the area regarding avian training and overall husbandry goals.

• Reviews Avian Institutional Collection Plan on a yearly basis. Evaluates and makes modifications as necessary.

• Acts as the front line communicator for avian/curatorial communication.

• Conducts periodic review of all safety and health procedures and protocols in the avian areas with curators and veterinary staff.

• Coordinates the scheduling and content of public interaction venues.

• Serves on the Animal Management and Animal Welfare Committees

Position Qualifications:

To perform at a proficient level and be fully qualified, a person would be expected to have:

 Education (Minimum Needed):

• Two year degree in one of the natural sciences or closely related disciplines or the equivalent of a combination of education and experience – four year degree

Experience (Minimum Needed):

• Demonstrated proficiency in animal husbandry, communication, and organization.

Proficiency in the use of physical restraint equipment and supplies, use of vehicles and equipment, use of relevant computer programs, and maintenance of accurate

• Must be highly motivated in the institutional goals of quality exhibitry, husbandry and visitor experience. Incorporates creativity and organizational goal emphasis

• Must be able to develop the team to achieve a constantly higher level of animal care and organizational performance.

• Must possess or be able to obtain within 30-days of employment a valid New York State driver’s license and have an average or better driving record based on the evaluation process of our insurance company. Retention of position is contingent upon maintaining required license. Must upgrade to classification appropriate to requirements (non-CDLC or CDL class).

• Must be able to work weekends and holidays as necessary.

If interested, please submit resume and cover letter by DATE to Malia Somerville, General Curator, Buffalo Zoo, via msomerville@buffalozoo.org. Use subject line: Buffalo Zoo Rainforest Position. Attachments are to be formatted: Last name first name Cover Letter.Doc or PDF, and Last name first name Resume.Doc or PDF.

Part Time Job Opportunities
Sorry, There are no Part Time Job Opportunities at this time.


Part Time Seasonal Job Opportunities
Guest Service Associate (Admissions/Membership Sales/Ride Operations)
Individuals must be personable, outgoing and demonstrate initiative.  Individuals will be responsible for directing and processing guests through entrances in a safe and efficient manner, providing exceptional customer service and friendly sales assistance, acting as a host/hostess for ride operations while maintaining the safety and the well being of the visitors. Individuals will be responsible for providing information and insight into the advantages of becoming a Zoo member, as well as process new membership packages via computer. Familiarity with cash handling procedures & computer capabilities preferred.

Guest Service Associate (Concessions/Food Service)
Individuals will be responsible for assisting visitors with food orders in a friendly, efficient manner, minor preparation of food orders, maintaining the cleanliness and safety of the work area and patio/picnic area, and for providing exceptional customer service at all times. Individuals must be personable, outgoing and demonstrate initiative. Familiarity with cash handling procedures preferred. Peak season hours will range from 20-25 hours.

Gift Shop
The Buffalo Zoo does not operate or hire for the Gift Shop.  SSA manages all three gift shops and should be contacted directly for applications and hiring status 716-837-3900 Ext 110.

Individuals will assist in the maintenance of clean, attractive, well-groomed grounds and buildings. Individuals will be handling various garden tools and equipment in the planting and caring of gardens and horticultural exhibits as well as be responsible for general litter and refuse disposal in and around buildings and walkways.  Individuals must be 18 years of age and experience with garden equipment is preferred. Position will work 37-1/2 hours per week during peak season.

Education Assistants
Eight individuals will be rotating through a variety of locations in the Zoo to assist patrons in the Delta Sonic Heritage Farm animal contact pens, the mock paleontological dig site called “Bone Zone” and the farm-themed playground.  Assistants will work approximately 22-30 hrs/wk. Must be available holidays and weekends as required.

Excellent customer service skills and some knowledge of animals required.

Summer Zoo Camp Assistants – paid internship
Seven adult individuals will be required to supervise groups of campers during the Zoo’s seven-week summer day camp.  Individuals will be responsible for overseeing the fun, safety, and well-being of campers.  Summer Zoo Camp runs from July 7 – August 22, Mon. – Fri.  Individuals must possess an enthusiastic outlook and upbeat, fun-loving personality.  College students majoring in Education, Biology or related fields are encouraged to apply for this paid internship experience. Experience with children and classroom/group management is required.

Peak Season: Ability to work 9:30 a.m. to 8:00 p.m.

Every employee plays an important role in the success of the Buffalo Zoo. Due to the public demand for the services we provide, it is required that you are available for work on holidays and weekends, which are the busiest days for the Zoo. Because of the nature of this work, it may be necessary to cancel part or even the entire day’s work due to inclement weather or other adverse conditions.

Hourly Rate: $8.00

Positions which have specific educational or skill requirements will be paid at a higher starting rate. 

Training will be provided for all positions and will begin during March, April and May (weekends) with peak hours beginning during the month of June.

To Apply:  

All completed applications may be forwarded to: The Buffalo Zoo, 300 Parkside Avenue, Buffalo, NY 14214, Att: Human Resources or submitted directly to the Buffalo Zoo’s Parkside Gate.


When possible, the Zoo will fill job vacancies with qualified internal candidates. As necessary, vacant positions will be advertised in the newspaper, on the Buffalo Zoo web-site and in selected professional publications.

Individuals interested in employment with the Zoo may obtain an application by contacting the Zoo at (716) 837-3900 Ext. 100 or applications may be obtained at the General Admissions Gate at the Switchboard or on line.

Completed applications/resumes may be mailed to:

Buffalo Zoo
(Att: Human Resources Dept.)
300 Parkside Avenue
Buffalo, NY 14214

or returned to the General Admissions Gate. No phone calls please!

All applications and resumes will be held on file for one year.  These applications/resumes will be reviewed if an appropriate position becomes available.

The Buffalo Zoo is an equal opportunity employer and does not discriminate in its employment decisions on the basis of race, color, religion, national origin, age, sex, disability, veteran status, genetic predisposition, carrier status, sexual orientation, and all other categories covered under federal and local law.



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